Service policy

  1. Technical service and after-sales service

In this,our company solemnly declare for the goods that we supplied:

  1. Deliver the goods according to the contract requirement on time;
  2. Three guarantees quality of the main pruducts,the quanlity guarantee period shall be 18 months from shipment date 12 months after the certified acceptance test, the earlier shall prevail.
  3. If users find the quality problem, we will give the solution advice in 24 hours. Within the guarantee period,If require on-site solution, we will dispatch person to solve for free.
  4. If the customer needs, we can free train many technical workers of refrigeration equipment management、operating and maintenance for customer during the installation and commissioning.
  5. Products in the " three guarantees" period,the user found quality problems , the implementation of warranty , replacement or return .
  6. We will supply the spare parts and maintenance service at the most favorable price for our selled products

Yantai Moon is the choice of the prestige, quality and professionalism!

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